Privacy Policy

The following privacy policy applies to the use of our website hasebikes.com and related

services.konfigurator.hasebikes.com
configurator.hasebikes.com

These services will hereinafter be referred to as the “Website(s)”.

This privacy policy provides the users of this website with information about the type, extent and purpose of the collection and use of personal data by the website operator (the responsible party).

HASE BIKES

Hase Bikes e. K., Owner Dipl.-Ing. Marec Hase
Hiberniastraße 2
D-45731 Waltrop
Tel.: +49 23 09 – 93 77 0
Fax: +49 23 09 – 93 77 201
Email: info@hasebikes.com

Data protection officer:
Dipl.-Inf. Karsten Schulz
Email: datenschutz@hasebikes.com

Your personal data is collected and processed in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). We, the website operator or our website provider, collect and process your personal data so that we are able to offer you the aforementioned website. This statement describes how and for what purposes your data is collected and used and what options you have in relation to personal information. By using this website, you agree to the collection, use and transfer of your data in accordance with this privacy policy.

As new technologies and the continuous development of this website may result in changes to this privacy policy, we recommend that you read the privacy policy again at regular intervals.

Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 of the GDPR.

Hosting

The hosting services we use enable us to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we, the website operator or website provider, use for the purpose of operating this website.

In this context, we process inventory data, contact data, content data, contract data, usage data, meta data and communication data from customers, potential customers and visitors of this website on the basis of our legitimate interests in an efficient and secure provision of this website in accordance with Art. 6 para. 1 lit. f GDPR in conjunction with Art. 28 GDPR.

Access data

We, the website operator or website provider, collect data about access to the website and store it as “server log files” on the website server for the purposes of our legitimate interest (see Art. 6 para. 1 lit. f GDPR). The following data is logged in this way:

The information stored in the log files does not allow any direct inference to your person or other profiling. This data is used for statistical evaluations for the purpose of operating and optimising our website and ensuring its security, as well as for the anonymous recording of the number of visitors to our website (traffic) and the extent and type of use of our website and services. Based on this information, we are able to provide personalised and location-based content, analyse traffic, troubleshoot and correct errors, and improve our services.

This is also in our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

We also reserve the right to examine log data if there is concrete evidence leading to reasonable suspicion of unlawful use. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website.

The log data is deleted after 1 month.

Cookies

Cookies are small amounts of information in the form of text files that can be stored by your browser. We use some cookies in order to offer various website functions.

Strictly necessary cookies

We record your decision as to whether you allow us to set additional cookies to expand the functions of the website ("consent_manager"). Furthermore, we store information about how the website can be optimally displayed on your device ("mobile", "mobileHK"). We set these strictly necessary cookies in accordance with Section 25, Para. 2, No. 2 of Germany's Telecommunications and Telemedia Data Protection Act (TTDPA, or TTDSG in German).

Additional cookies

We only set additional cookies if you have given us your consent for the respective functions (Section 25, Para. 1 TTDSG). Please refer to the section “External Services” to learn about the services for which you can give your consent and which data processing operations can be performed by these services.

You can view and change your current settings here:

 

Change Cookie Settings.

Collection and processing of personal data

The website operator only collects, uses and passes on your personal data if this is permitted by law or if you consent to the disclosure of the respective data. Personal information is any information that is used to identify you and which can be traced back to you, such as your name, email address and telephone number. The legal basis for our processing of your personal data can be our legitimate interests, the legal obligations to fulfill our contractually agreed services or your consent.

If you contact us, as the website operator, through the contact options offered, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be passed on to third parties without your consent.

External Services

Youtube

On our Website, we include videos from the portal YouTube ("www.youtube.com":https://www.youtube.com). More information on the collection and processing of your data by YouTube can be found in the privacy policy of YouTube/Google:

https://support.google.com/youtube/answer/7671399?hl=de
https://www.google.com/policies/privacy/.

From our website, the complete IP address is transferred to the company Google. The legal basis for this is your consent in accordance with Article 7 GDPR. You can revoke your consent via the Cookie Settings.

Instagram

Our website contains links to our Instagram page. If you click on these links, you will leave our website. After you have clicked on the link, all further technical processing occurs on Instagram, over which we have no control. Please read the Instagram data policy for information on how your data is processed:
https://help.instagram.com/519522125107875

Twitter

Our website contains links to our Twitter page. If you click on these links, you will leave our website. After you have clicked on the link, all further technical processing occurs on Twitter, over which we have no control. Please read the Twitter data policy for information on how your data is processed:
https://twitter.com/de/privacy

Google Maps

Our Website uses Google Maps. Google uses so-called cookies, text files that are saved on your computer and that make it possible to analyse your use of the website.

More information on the collection and processing of your data by Google can be found in the Google privacy policy:
https://www.google.com/policies/privacy/

From our website, the complete IP address is transferred to the company Google. The legal basis for this is your consent in accordance with Article 7 GDPR. You can revoke your consent via the Cookie Settings.

External fonts

Our website only embeds external fonts offered by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, if you have given your consent for the use of external services and if the Google services require these fonts. More information on the collection and processing of your data by Google can be found in the Google privacy policy:
https://www.google.com/policies/privacy/
From our website, the complete IP address is transferred to the company Google. The legal basis for this is your consent in accordance with Article 7 GDPR. You can revoke your consent via the Cookie Settings.

Analytical tools

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called cookies, text files that are saved on your computer and that make it possible to analyse your use of the website. The information generated by the cookie concerning your use of this website is transferred to one of Google’s US-based servers and saved there. The IP address is anonymized before it is processed.

Google will use this information to evaluate your use of the website, to compile reports on website activity for the website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties as required by law or if said third parties process this data on behalf of Google.

The legal basis for this is your consent in accordance with Article 7 GDPR. You can revoke your consent via the Cookie Settings.

 

Tracking

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g., the Secret Service) may process, analyze, and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Google Ads

The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g., location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).
Moreover, it is possible to link the advertising target groups generated with Google Ads Remarketing to device encompassing functions of Google. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g., cell phone) in a manner tailored to you as well as on any of your devices (e.g., tablet or PC).
If you have a Google account, you have the option to object to personalized advertising under the following link:
https://www.google.com/settings/ads/onweb/.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.
For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at: https://policies.google.com/technologies/ads?hl=en.

Google Conversion-Tracking

This website uses Google Conversion Tracking. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the assistance of Google Conversion Tracking, we are in a position to recognize whether the user has completed certain actions. For instance, we can analyze the how frequently which buttons on our website have been clicked and which products are reviewed or purchased with particular frequency. The purpose of this information is to compile conversion statistics. We learn how many users have clicked on our ads and which actions they have completed. We do not receive any information that would allow us to personally identify the users. Google as such uses cookies or comparable recognition technologies for identification purposes.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.
For more information about Google Conversion Tracking, please review Google’s data protection policy at: https://policies.google.com/privacy?hl=en

Meta-Pixel (formerly Facebook Pixel)

To measure conversion rates, this website uses the visitor activity pixel of Facebook/Meta. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook’s statement the collected data will be transferred to the USA and other third-party countries too.
This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyze the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/). This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.
Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at:
https://www.facebook.com/about/privacy/.
You also have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you first have to log into Facebook.
If you do not have a Facebook account, you can deactivate any user-based advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

TikTok Pixel

We use the TikTok Pixel on our website. The TikTok Pixel is a TikTok advertiser tool provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, and TikTok Information Technologies UK Limited, WeWork, 125 Kingsway, London, WC2B 6NH, United Kingdom (both collectively referred to below as "TikTok"). 
The TikTok Pixel is a JavaScript code snippet that allows us to understand and track visitors' activity on our website. For this purpose, the TikTok Pixel collects and processes information about the users of our website or the devices they use (so-called event data). 
Event data collected through the TikTok Pixel is used for targeting our advertisements, improving ad delivery and personalized advertising. For this purpose, the event data collected on our website by the TikTok Pixel is transmitted to TikTok. 
In part, this event data is information stored in the terminal device you are using. In addition, cookies are also used via the TikTok Pixel, via which information is stored on your end device used. Such storage of information by the TikTok Pixel or access to information already stored in your terminal device will only occur with your consent. The legal basis for the collection and transmission of personal data by us to TikTok is therefore Art. 6 (1) a DSGVO. You can revoke your consent at any time via our Consent Management Tool. 
You can access the agreement concluded between us and TikTok at https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms. 
TikTok is the sole controller for the subsequent processing of the transmitted Event Data. For more information about how TikTok processes personal data, including the legal basis on which TikTok relies and how you can exercise your rights against TikTok, please visit TikTok's Data Policy at https://www.tiktok.com/legal/page/eea/privacy-policy.

 

Others

Email Communikation

If you send us an email, your personal data will be processed as follows: Your email, including your email address, message content and meta data, is received by our email system and automatically stored in an archive. Our email archive is used for the purpose of compliance with tax and commercial law requirements and is protected by its own authorisation system. Your data will be automatically deleted after 10 years of storage in our email archive.

We will use your data for the duration of our communication with you. The legal basis for processing this data in accordance with Art. 6(1)(f) of the GDPR is our legitimate interest in continuing the communication initiated by you. You have the right to object to this processing according to Art. 21 of the GDPR.

We do not store your email address when you send a bike or trike configuration from our Configurator.

Forms

If you use our form to contact us, we store your data for processing for the specified purpose. This data is deleted after 12 months. The data of customers who take advantage of the warranty extension will be deleted 12 months after the expiration of the warranty.

Your rights as a data subject

Under the GDPR you have the following rights:

 

 

 

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